Support agents

Agents that answer, tag and resolve tickets inside your helpdesk, and pass the hard ones to a person with the context already written up.

Typical result

64%

64%

of tickets closed without a person

Live in

5–6 weeks

5–6 weeks

Plans from

$2,400/mo

$2,400/mo

Most support queues are 60% questions your team has answered a hundred times. We build an agent that reads those tickets, checks the order, account or policy it needs, and replies in your voice.

What we connect

Zendesk, Intercom or Front on one side; your order system, billing and knowledge base on the other. The agent only reads what a tier-one agent could read.

Where people stay in charge

Refunds above a limit, angry customers and anything legal go to a person, with a summary and a suggested reply attached. Your team approves the rules before launch and can change them from a sheet.

Most support queues are 60% questions your team has answered a hundred times. We build an agent that reads those tickets, checks the order, account or policy it needs, and replies in your voice.

What we connect

Zendesk, Intercom or Front on one side; your order system, billing and knowledge base on the other. The agent only reads what a tier-one agent could read.

Where people stay in charge

Refunds above a limit, angry customers and anything legal go to a person, with a summary and a suggested reply attached. Your team approves the rules before launch and can change them from a sheet.

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