The problem

Ridgeway's twelve brokers priced every load by hand, checking lanes, fuel and carrier rates across three spreadsheets. Quotes took forty minutes and the best loads went to faster brokers.

What we built

An agent that reads each request from the load board and inbox, prices it from Ridgeway's own history and books carriers that meet its rules. Anything outside the rules goes to a broker with a priced draft.

The result

Standard loads now book in under five minutes. Brokers spend their day on the complex freight and on shippers they used to have no time for.